Jump to content United States-English
HP.com Home Products and Services Support and Drivers Solutions View cart
» Contact HP Buy online or call 1-866-625-0242

 
|»Store home|»Computing|»Printing & Digital imaging|»Supplies & Accessories
HP.com home

Account and Order Information

HP recommends Windows.
» 

Small & Medium Business Store

Points of interest

» Customer Service
» Contact HP
» Account and Order
» Payment information
» Warranties
» Security statement
» Privacy statement
» Shipping information
» Leasing & Financing
» Terms of sale
» Return policy
Content starts here

»  Forgot password

If you have forgotten your password or the password you are attempting to use is not working, use the Forgot your password link. You will be asked to enter your email address and prompted to provide your secret answer. Then, an email will be sent to you with a temporary password and a link to allow you to create a new password.

For additional assistance, contact the HP eBusiness Support team at 1-800-607-3567 or via email.



»  Change password

If you would like to change your current password use the Change password link. You will be asked to enter your email address and prompted to provide your current password. Then you will be able to enter a new password. You will also have the option to reset your secret question and answer.

For additional assistance, contact the HP eBusiness Support team at 1-800-607-3567 or via email.



»  SMB Password Reset Frequently Asked Questions (FAQs) - HP Customers

»  View Password Reset Frequently Asked Questions (FAQs)


»  Changes to my account

To make changes to your name, address, phone or e-mail address, send us an e-mail or contact us at 1-866-625-0242.



»  Retrieve cart

To retrieve your saved shopping cart, you will be prompted to enter your cart name and cart ID on the Retrieve cart page. You may retrieve this shopping cart for up to 72 hours.



»  Order status

»  HP Small & Medium Business store order status (sample order ID 3690277)

To retrieve your order, you will be asked to enter your email address and password or account ID and last name.

For additional Small & Medium Business assistance, you may send us an e-mail or contact us at 1-866-625-0242.

»  HP Home & Home Office store order status (sample order ID H123456789)

To retrieve your order, you will be asked to enter your order number and phone number, or email address and password.

For additional Home & Home Office assistance you may contact us at 1-888-345-5409.

»  Order and quote history

To retrieve your order or quote history, you will be prompted to enter your email address and password or account ID and last name on the Order and quote history page. Quotes can be retrieved for 30 days.

For additional assistance, contact us at 1-866-625-0242.



To Change Account Info Call 1-866-625-0242
Printable version
Privacy statement Limited warranty statement Using this site means you accept its terms Terms and conditions of sale and service Feedback to webmaster
© 2014 Hewlett-Packard Development Company, L.P.