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Ways to buy

Aside from buying on-line, you can also order any product in the SMB on-line store via telephone, fax or standard mail by first calling 1-866-625-0242. A customer sales representative will help you from there.

Payment options

Customers: credit card, lease, Net 30 or wire.
Resellers: credit card, lease, Net 30 or wire.

We accept Visa, MasterCard, Discover and American Express


The product prices displayed in our online catalog do not include sales tax or shipping and handling. Taxes will be calculated during the final steps of the check out process. If you are a not-for-profit and wish to make a tax-free purchase, you must provide HP with a valid tax exemption certificate prior to placing your order.


Every HP product comes with the protection of our Limited Warranty. If your have a hardware issue, please call 1-800-334-5144. For non-HP products purchased via the SMB store, technical support is provided only by the original manufacturer, not HP.

Order Support Help

If you have questions about a purchase you made, call 1-866-625-0242 within thirty days of the purchase. Specialists are available Monday through Friday, 7am to 7pm CST.

If you do not receive an order confirmation email within 24-48 hours after placing an order, please contact Order Support at 1-866-625-0242. To make sure that you can receive a reply from Hewlett-Packard, add the "hp.com" & "hpdirectsurvey.com" domain to your e-mail "safe list".

Please contact an HP Order Support Specialist through Chat, Email or phone 1-866-625-0242 Option 3.

More information on How to Buy

» How to buy downloadable software

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