Order Support Specialists are available to assist SMB customers after order placement via Chat. Hours of availability are Monday through Friday, 6am to 3pm PST.
| The types of inquiries Order Support Specialists can assist with include: |
|---|
- Order status
- Product returns - view return policy
- Invoice discrepancies
(incorrect price, credits , etc.) - Damaged products
- Missing, lost, or incorrect product/items
- Requests for copy of invoice
- Tax exemption on orders